Privacy Policy
PRIVACY POLICY
Effective Date: January 1st, 2026
Medda Labs values your privacy and is committed to safeguarding the personal information of our customers and website visitors. This Privacy Policy outlines what information we collect, how it is used, and the measures we take to protect it when you access our website, place an order, or communicate with our team.
1. Information We Collect
When you interact with Medda Labs, we may collect the following categories of information:
Personal Details
Information such as your name, email address, billing and shipping address, phone number, and payment information submitted during checkout.
Account Information
If you register for an account, we store your login credentials and order history for account management purposes.
Technical & Device Data
IP address, browser type, device identifiers, and cookie data used for website analytics and functionality.
Order Information
Records of products purchased, transaction details, shipping preferences, and selected payment methods.
2. How We Use Collected Information
Your information is used strictly for legitimate operational purposes, including:
Processing and delivering your orders
Sending order confirmations and shipping notifications
Providing customer service and responding to inquiries
Enhancing website functionality and user experience
Detecting and preventing fraudulent activity
Meeting legal and regulatory obligations
We do not use your information for purposes unrelated to our business operations.
3. Data Protection & Security
Medda Labs implements commercially reasonable security measures to protect your data.
Payment information is handled by secure, PCI-compliant third-party processors.
We apply encryption and industry-standard safeguards to prevent unauthorized access.
We do not sell, lease, or trade customer personal information to third parties.
While we take appropriate precautions, no online transmission can be guaranteed to be completely secure.
4. Limited Information Sharing
We only disclose personal information when necessary under the following circumstances:
Service Partners
To trusted third-party providers who assist with payment processing, order fulfillment, shipping, or website operations.
Legal Compliance
When required by applicable law, regulation, subpoena, or court order.
Security & Fraud Prevention
To protect our company, customers, or website from fraudulent, unlawful, or harmful activities.
We do not authorize third parties to use your information for their own marketing purposes.
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
Maintain site functionality
Analyze performance and usage trends
Improve user experience
You may disable cookies through your browser settings; however, certain features of the site may not function properly if cookies are restricted.
6. Data Retention
Medda Labs retains order records and related personal information only for as long as necessary to:
Fulfill operational needs
Comply with legal and accounting requirements
Resolve disputes and enforce agreements
After that period, information is securely deleted or anonymized where appropriate.
7. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
Request access to your personal data
Request correction of inaccurate information
Request deletion of your personal information
Object to or limit certain data processing activities
To submit a request, please contact us at support@meddalabs.com.
We will respond within a reasonable timeframe in accordance with applicable laws.
8. Updates to This Policy
Medda Labs may revise this Privacy Policy periodically. Any changes will be posted on this page along with an updated effective date.
Your continued use of our website after updates are published constitutes acceptance of the revised policy.
9. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact: